MakeMyTrip founder, Deep Kalra, is one of the important individuals in changing the way people from India organize and execute their travel arrangements. At a time when many people relied on agents and queues to execute their travel arrangements and plans, he envisioned the future of travel to be online. It was based on this vision that he founded MakeMyTrip and contributed to building the Online Travel Booking Industry in India.
The Concept of MakeMyTrip
In the late 1990s and early 2000s, the process of booking tickets was very cumbersome. Deep Kalra observed this, particularly among Indians residing in foreign countries, who longed for an easier method to book Indian airline tickets.
He wanted to make traveling easier for everyone using the power of the internet. This vision resulted in the establishment of MakeMyTrip, a portal which aimed to make Online Travel Booking easy, fast, and reliable.
Early Years and the Belief System
The startup of a travel website in India has not been easy. Very few people used the internet. Online payments were considered unreliable. Online buying of flight tickets has been a point of doubt in the beginning for Deep Kalra.
However, he kept on working on establishing trust. He made sure that:
- Clear pricing with no hidden charges
- Simple cancellation and refund terms
- Reliable customer support
- Easy and intuitive website interface
These processes ultimately led to people being confident in Online Travel Booking.
How India Travels Is Being Transformed
MakeMyTrip was doing more than selling travel tickets. The company brought about a complete change in the way people traveled in the country. Consumers could compare prices, select hotels, and book bus, train, or holiday packages. Online Travel Booking services were, for the first time, available not only in the major cities but also in smaller towns. Students, families, and working-class people found travel arrangements more convenient and accessible.
Growth and Impact
Over time, MakeMyTrip became India’s premier travel portal. It diversified into hotel bookings, holiday packages, international travel, and business travel bookings. The success of MakeMyTrip showed that Indians were ready to use online platforms.
Deep Kalra, the CEO of MakeMyTrip, has played an important role in the survival of this firm during challenging phases, such as competition and travel slow phases.
Inspiring Future Entrepreneurs
Deep Kalra’s experience holds one very important key to success: if you tackle real-life problems patiently and foresightedly, the results are unparalleled. Deep Kalra could have built a successful company; he built a whole environment that made travel easy for everyone. Currently, Online Travel Booking has become a common aspect in the everyday life of Indians, owing to the innovation of people like Deep Kalra. His success is a source of motivation to young businessmen to have big dreams and put their trust in technology to meet people’s requirements.
Deep Kalra’s innovation has certainly changed the manner in which Indians travel because Online Travel Booking has become extremely easy and trust-worthy because of Deep Kalra and his MakeMyTrip. The story of Deep Kalra and MakeMyTrip is an excellent example of how one idea can change the way we live every day.
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